You need to be cautious when buying air conditioners.

You need to be cautious when buying air conditioners.

The hot summer is the peak season for air conditioning sales. A citizen in Los Angeles bought a home central air conditioner, but it failed repeatedly. An appraisal found that this product was not the original brand in the purchase contract. How to compensate for the loss if the goods are inconsistent and shoddy? Recently, the Los Angeles State Court concluded the case in accordance with the law and sentenced the seller to three times the compensation totaling more than 140,000 yuan. The judge reminded consumers that to buy air conditioners, they should choose regular and reputable merchants, carefully screen product information, and prevent buying "cottage" machines.

　　 There are many air-conditioning problems, the identification turned out to be a "cottage" machine

In March 2018, Mr Hu signed a contract for the sale and installation of a certain brand of household air conditioners with a technology company in Los Angeles, agreeing to purchase one set of a certain brand of central air conditioning system from the technology company for a total amount of US$6,857 and a three-year warranty. The technology company Design and install for it.

　　 In June 2019, when Mr Hu was turned on for the first time, he found that the air conditioner was not cooling. The technology company arranged for personnel to deal with it after he reported for repairs. Soon, the air conditioner failed again, and the technology company again arranged for maintenance. Because of doubts about the professionalism of the maintenance personnel, Mr Hu made an appointment with the official website of a certain brand of air conditioners. After the official after-sales personnel checked that Mr Hu’s air conditioners had problems such as missing unit numbers and counterfeit nameplates, Mr Hu applied for authenticity verification. The inspection and appraisal manual stated that a certain brand of air conditioners sold by the technology company was not produced by the official company. In order to protect his legal rights and interests, Mr Hu filed a lawsuit in the Los Angeles state court, demanding that the technology company refund the purchase price and triple the damages.

　　Judge reminded? Keep your eyes open when buying air conditioners

　　 The Los Angeles State Court held that Mr Hu’s purchase of air conditioners was for life needs and was protected by the Consumer Protection Law of the People’s Republic of China. As the operator, a technology company signed a contract with Mr Hu, promising to provide him with a certain brand of air conditioner, but the nameplate on the air conditioner machine was not the original manufacturer, and there was no compulsory certification mark. Several failures occurred within a short period of time after installation. Fake fakes are good ones, and there is fraud in the contract. In view of the fact that the one-to-five central air conditioner can be used normally, if it is removed and returned to the technology company, it will inevitably cause unnecessary losses for both parties, so a three-fold compensation judgment was made in accordance with the law. 　　 The judge reminded that as a merchant, you must abide by integrity and strictly control the quality. Once suspected of fraud, you will face severe legal sanctions. Consumers are reminded that when choosing an air conditioner, they should carefully screen product information, and choose products with good reputation to purchase through formal channels. In addition, the air conditioner is a "three guarantees" product stipulated by the state. The "three guarantees" of the whole machine are valid for one year, and the main components include compressors, fan motors, and thermostats. The "three guarantees" are valid for three years. If the performance of the air conditioning machine fails within 7 days from the date of purchase, consumers can request a full return or exchange. If a performance failure occurs within 15 days, consumers can request a return or repair.