Why is My Heat Pump Freezing up (Causes, Prevention, and Solutions)

two heat pump units in the snow

Figure 1: Heat pump units.



Heat pumps are a popular choice for heating and cooling homes, especially in moderate climates. They work by transferring heat from one place to another, either from outside to inside the home during winter or from inside to outside during summer.

However, one common issue that homeowners face with their heat pumps is freezing up. In this article, we'll explore why heat pumps freeze up and what you can do to prevent it.

1. Is It Common for a Heat Pump to Freeze up?

It is not uncommon for a heat pump to freeze up, especially during the winter months when temperatures are below freezing. When the outdoor temperature drops below the heat pump's set point, moisture in the air can freeze on the outdoor coil, causing it to ice up. This can restrict airflow, reduce the system's efficiency, and potentially cause damage to the unit.

However, while some degree of frost or ice buildup on the outdoor unit is normal during cold weather, a complete freeze-up is not. A complete freeze-up could be a sign of a problem with the unit, such as a refrigerant leak, a malfunctioning defrost control, or a dirty air filter.



Normal frosting of air source heat pump evaporator

Figure 2: Frosting of heat pump evaporator.

2. What Causes a Heat Pump to Freeze up?

There are several reasons why a heat pump may freeze up. Some of the most common causes include:

2.1 Low Refrigerant Levels

Low refrigerant levels can also cause your heat pump to freeze up. When there isn't enough refrigerant in the system, the pressure and temperature drop, which can lead to the formation of ice on the outdoor coils. Low refrigerant levels can result from leaks in the system or improper installation.

2.2 Dirty Air Filters

Dirty air filters can restrict airflow through your heat pump, causing it to work harder and potentially freeze up. It's important to change your air filters regularly to prevent this from happening.

2.3 Dirty coils

The coils in your heat pump can also become dirty over time, reducing the system's ability to transfer heat. This can cause the system to freeze up, so it's essential to keep the coils clean.



two technicians are cleaning and installing heat pump units

Figure 3: Heat pump units cleaning and installation.

2.4 Malfunctioning Defrost Controls

Heat pumps are equipped with defrost controls to prevent ice buildup on the outdoor coils. If these controls are not functioning correctly, they may fail to initiate the defrost cycle, leading to ice accumulation and freezing.

2.5 Insufficient Airflow

One of the main reasons a heat pump may freeze up is due to restricted airflow. If the outdoor unit is blocked by debris, such as leaves, twigs, or snow, it can impede the airflow and cause the heat pump to work harder. This increased workload can lead to the formation of ice on the outdoor coils.

2.6 Outdoor Temperatures

Heat pumps are designed to operate efficiently in a specific temperature range. If the outdoor temperature drops below this range, the heat pump may struggle to extract enough heat from the air, leading to freezing. In extremely cold climates, a backup heating source may be necessary to supplement the heat pump.

3. How to Prevent Your Heat Pump from Freezing up

Now that we've covered the potential causes of a frozen heat pump, let's take a look at some steps you can take to prevent it from happening in the first place.



Icing on the bottom of the heat pump unit

Figure 4: Icing on the bottom of the unit.

3.1 Schedule Regular Maintenance

Regular maintenance is essential for keeping your heat pump running smoothly. During a maintenance visit, a professional technician can check your refrigerant levels, clean your coils, and ensure that all components are working correctly.

3.2 Change or Clean Your Air Filters Regularly

As we mentioned earlier, dirty air filters can restrict airflow through your heat pump and cause it to freeze up. To prevent this, be sure to change or clean your air filters regularly, ideally once a month.

3.3 Keep the Area Around Your Heat Pump Clear

Make sure that there is no debris or vegetation around your heat pump, as this can restrict airflow and cause the system to work harder than it needs to. During the winter, remove snow and ice buildup around the outdoor unit.

3.4 Install a Defrost Control

If your heat pump doesn't already have a defrost control, consider having one installed. This will help ensure that any ice that forms on the coils is melted before it can cause the heat pump to freeze up.



Heat pump outdoor unit covered by snow

Figure 5: Heat pump outdoor unit in the snow.

3.5 Check Refrigerant Levels

Low refrigerant levels can cause a heat pump to freeze up. If you suspect that your heat pump is low on refrigerant, contact a qualified HVAC technician to check and refill the system.

3.6 Consider a Backup Heating System

Finally, if you live in an area with particularly cold temperatures, you may want to consider installing a backup heating system. This could be a gas furnace or electric resistance heating, which can provide heat when your heat pump is struggling to keep up.

4. How to Fix Heat Pump Freezing up

If your heat pump does freeze up, there are a few steps you can take to thaw it out:

● Turn off the heat pump: If you notice that your heat pump has frozen up, turn it off immediately. Continuing to run the system can cause damage to the compressor and other components.

● Check the air filter: A clogged air filter can restrict airflow and cause the heat pump to freeze up. Check the air filter and replace it if it's dirty.

● Inspect the outdoor unit: Check for any obstructions around the outdoor unit, such as snow, ice, leaves, or debris. Remove any obstructions that may be preventing proper airflow.



two technicians are cleaning the snow on heat pump units

Figure 6: Clearing snow on heat pump units.



● Wait for the unit to thaw: Once you've removed any ice or snow, wait for the unit to thaw completely before turning it back on. This may take several hours. Never use a sharp object or force to remove ice, as this can damage the heat pump.

● Call a professional: Once the ice has melted, turn the heat pump back on. If it continues to freeze up or does not operate efficiently, contact a professional HVAC technician for assistance.

5. Conclusion

A frozen heat pump can be a frustrating problem for homeowners, but understanding the underlying causes and taking steps to prevent freezing can help keep your heat pump running efficiently.

Regular maintenance and prompt attention to any issues that arise are crucial to ensuring the longevity and performance of your heat pump system.

Related Info

An Introduction to Heat Pump Parts (with Heat Pump Parts Diagram)
Is Your Heat Pump Making Loud Noise? Here's What You Need to Know
Heat Pump Makes Loud Noise When Turning Off: Causes and Solutions
Heat Pump Makes Loud Noise When Turning On: Causes and Solutions
Heat Pump Making Loud Noise in Cold Weather: Causes and Solutions

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