The warranty period of the main cold storage equipment is too short, how to solve it

The warranty period of the main cold storage equipment is too short, how to solve it

When it comes to three guarantees, no one knows or knows. According to the national "Three Guarantees Regulations", as one of the main electrical appliances supporting our lives, the whole refrigerator has a one-year warranty, and the key components (refrigeration pipes, compressors, etc.) have a three-year warranty. In fact, the promulgation and implementation of the "Three Guarantees Regulations" is not only a restriction on operators, but also a guarantee for consumer rights. Therefore, for ordinary consumers, the "three guarantees policy" must be used at critical moments!

In addition, in terms of law, the promulgation and implementation of the "Consumer Rights Protection Law of the People's Republic of China" is the first time that my country has fully confirmed consumer rights in the form of legislation. It is of great significance to protect the rights and interests of consumers, regulate the behavior of operators, maintain social and economic order, and promote the healthy development of the socialist market economy.

   In fact, whether it is the "Consumer Rights Protection Law of the People's Republic of China" or the "Three Guarantees Regulations", as consumers, we are all happy and at ease because of the protection of national policies, regulations and binding regulations. But for the cold storage industry, it appears to be very few. The author has conducted a lot of inspections, and it is difficult to find a binding document on the "warranty period of major cold storage equipment", and there is no mandatory regulation.

  According to the overall observations and the survey service of the National Membership of the Secretary-General of the Intercooling Alliance, cold storage investment tends to be rational, but the short warranty period of the main equipment is worrying. It is understood that the free warranty period for the main equipment of cold storage in my country is basically one year, which seems to be a convention in the industry. E.g:

  Some refrigeration machinery companies set the warranty period of air-cooled screw chillers as 12 months from the date of shipment;

  Some condensing unit equipment providers set the warranty period of semi-hermetic piston air-cooled medium temperature compression condensing unit to 12 months;

  Some refrigeration companies have positioned the ceiling-mounted air cooler warranty period for 1 year;

  Some forklift companies have positioned the forklift maintenance warranty period to be 1 year;

  Some refrigeration equipment companies will use R22 cold storage refrigerant/freon/refrigerant/snow

  The warranty period for maintenance is 1 year;

Some refrigeration equipment companies set the maintenance warranty period for main cold storage equipment such as cold storage panels and cold storage doors as 12 months.

Therefore, how to protect the rights and interests of "Party A" and completely solve the chronic problem of the short warranty period of cold storage, the author believes, mainly from the following three aspects:

   One is to formulate and promulgate policies and regulations as soon as possible, and strictly stipulate the warranty period of the main cold storage equipment.

Through inspection, it is found that the cold storage industry in China, such as the "Safety Regulations for Cold Storage" (GB28009-2011), "Special Equipment Safety Supervision Regulations" and other regulations and regulations that guide cold storage engineering and construction, are mostly used to guide cold storage operation management and maintenance There are almost no regulations and regulations on maintenance. Therefore, it is recommended that relevant national departments study, formulate, and promulgate corresponding policies and regulations as soon as possible, write the warranty period of cold storage into the regulations, and extend the warranty period of cold storage as much as possible, and strive to solve the pain point of "short warranty period for main cold storage equipment", for example, The compressor warranty period is specified as 3 years, and the cold storage body warranty period is also specified as 3 years.

   The second is to wait for the promulgation of national policies and regulations, and use them as a guide to formulate a cold storage maintenance warranty agreement.

  There are no national policies and regulations on cold storage operation management and maintenance. Both parties A and B of the cold storage project can only make clear, specific and affirmative protection and agreement on the rights and obligations of both parties by signing a cold storage maintenance quality assurance agreement. However, if there are national policies and regulations as support and guidance, the cold storage maintenance warranty agreement will be more professional, more formal, and more legal. It can also eliminate the stubborn disease of "short warranty period for main cold storage equipment", which will benefit from the legal protection of both parties. .

   The third is to participate in top conferences in the industry to discuss, share, and jointly build a new pattern of cold storage industry.

   As an investment hotspot, cold storage is a heavy asset investment, and it is also the core hub of the supply chain system. According to the data from the China Refrigeration Alliance's 2018 edition of the "National Cold Chain Logistics Enterprise Distribution Map", it can be inferred that in the future, leading companies in various fields will be driven to actively seize the market and form a "customized, joint-venture, and self-built" cold storage market.

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