Mitsubishi Servo Drive Fault Codes and Troubleshooting Methods

Mitsubishi MR-JE-300C universal servo system
Figure 1: Mitsubishi MR-JE-300C universal servo system.


Mitsubishi servo system consists of servo motor, controller, and servo drive (also called servo amplifier), mainly including MR-J2S series, MR-J series, MR-H series, MR-C series, MR-J2 series, MR-J2S series, MR-E series, MR-J3 series, MR-ES series, MR-JE series, MR-J4 series, etc.

1. Common Mitsubishi Servo Amplifier Alarms and Troubleshooting

Usually the fault type of Mitsubishi servo drive can be judged by the alarm code:

1.1 AL.E6 - Servo Forced Stop Warning

There are generally two reasons for this fault. One is that the control circuit is not connected to the 24V power supply, and the other is that EM2/EM1 (forced stop) is turned off.

1.2 AL.37 - Parameter Error

Cause Analysis:
The internal parameters are chaotic, the operator mistakenly sets the parameters, or the drive is subject to external interference.

Troubleshooting Methods:
Generally, the problem can be solved by restoring the parameters to factory settings.

1.3 AL.16 - Encoder Error

Fault Analysis: Communication abnormality between servo encoder and Mitsubishi servo amplifier.

Cause Analysis:
① Connector CN2 is not connected properly;
② Mitsubishi servo encoder failure;
③ Mitsubishi servo encoder cable failure (open circuit or short circuit).

Troubleshooting Methods:
① Wire Correctly;
② Replace the Mitsubishi servo encoder or Mitsubishi servo motor;
③ Repair or replace the Mitsubishi servo cable.

1.4 AL.20 - Encoder Error

Cause Analysis:
Motor encoder failure, cable disconnection, loose connector, etc.

Troubleshooting Methods:
Replace the encoder cable or servo motor encoder. When this fault occurs in the MR-J3 series, another possibility is that the ground wire of the drive CPU is burned out.

1.5 AL.30 - Regenerative Error

If an alarm occurs just after power is turned on, the internal braking circuit components of the drive are damaged. If it occurs during operation, check the wiring of the braking circuit and install an external braking resistor if necessary.

1.6 AL.32 - Overcurrent

Fault Analysis: The output current of the servo amplifier exceeds the allowable current, which is referred to as overcurrent.

Cause Analysis:
① There is a short circuit in the U·V·W phase on the output side of the Mitsubishi servo amplifier;
② The U·V·W phase on the output side of the Mitsubishi servo amplifier is grounded;
③ Due to interference from external noise, an error occurs in the overcurrent detection circuit;
④ The servo amplifier transistor (IPM) is faulty.

Troubleshooting Methods:
① Connect the lines accurately;
② Connect the lines accurately;
③ Implement anti-interference processing;
④ Replace the Mitsubishi servo amplifier.

1.7 AL.33 - Overvoltage

Cause Analysis:
① The wiring of the built-in regenerative braking resistor or regenerative braking option is broken or has poor contact;
② Regenerative braking transistor failure;
③The capacity of the built-in regenerative braking resistor or regenerative braking option is insufficient.

Troubleshooting Methods:
① Connect the wires correctly after replacing the wires;
② Replace the Mitsubishi servo amplifier;
③ Use the regenerative braking option or replace it with a large-capacity regenerative braking option.

1.8 AL.35 - Command Frequency Error

Fault Analysis: The frequency of the input command pulse is abnormal, and usually the frequency is too high.

Cause Analysis:
① The command pulse frequency is too high;
② The command pulse is mixed with noise;
③ Command device failure.

Troubleshooting Methods:
① Change the command pulse frequency to reach an appropriate value;
② Implement anti-interference processing;
③ Replace the command device.

1.9 AL.50 - Overload

Cause Analysis:
① The actual load is greater than the continuous output load capacity of Mitsubishi servo amplifier;
② Mitsubishi servo system is unstable and vibrates;
③ Mechanical failure;
④ The output U, V, and W phases of the Mitsubishi servo amplifier and the input U, V, and W phases of the Mitsubishi servo motor are not connected correctly;
⑤ Mitsubishi servo encoder failure.

Troubleshooting Methods:
① Reduce the load or replace with a more powerful Mitsubishi servo motor;
② Adjust and modify the gain of the servo motor;
③ Check the operating mode and install the limit switch;
④ Wire correctly;
⑤ Replace the Mitsubishi servo encoder or Mitsubishi servo motor.

1.10 AL.31.1 - Motor Overspeed Alarm

Cause Analysis:
① The input command pulse frequency is too high;
② The acceleration and deceleration time is too short, resulting in excessive overshoot;
③ The Mitsubishi servo system is unstable;
④ The electronic gear ratio is too large;
⑤ The Mitsubishi servo encoder fails, etc.

Troubleshooting Methods:
① Set the correct pulse frequency;
② Increase the acceleration and deceleration time constant;
③ Reset the gain;
④ and set the correct electronic gear ratio;
⑤ Replace the encoder.

2. Mitsubishi Servo Drive Alarm Code List: Quick Fix Mitsubishi Servo Drive Error

Alarm / warning No.

Name

Alarm / warning No.

Name

10

Undervoltage

7A

Parameter setting error (safety observation function)

11

Switch setting error

7B

Encoder diagnosis error (safety observation function)

12

Memory error 1 (RAM)

7C

Functional safety unit communication diagnosis error (safety observation function)

13

Clock error

7D

Safety observation Error

14

Control process error

82

Master-slave operation error 1

15

Memory error 2 (EEP-ROM)

84

Network module initialization error

16

Encoder initial communication error 1

85

Network module error

17

Board error

86

Network communication error

19

Memory error 3 (Flash-ROM)

8A

USB communication time-out error/ serial communication time-out error/ Modbus RTU communication time-out error

1A

Servo motor combination error

8C

Network module communication error

1B

Converter error

8D

CC-Link IE communication error

1E

Encoder initial communication error 2

8E

USB communication error/serial communication error/Modbus RTU communication error

1F

Encoder initial communication error 3

88888

Watchdog

20 / 21

Encoder error

90

Home position return incomplete warning

24

Main circuit error

91

Servo amplifier overheat warning (Note 1)

25

Absolute position erased

92

Battery cable disconnection warning

27

Initial magnetic pole detection error

93

ABS data transfer warning

28

Linear encoder error 2

96

Home position setting warning

2A

Linear encoder error 1

97

Positioning specification warning

2B

Encoder counter error

98

Software limit warning

30

Regenerative error

99

Stroke limit warning

31

Overspeed

9A

Optional unit input data error warning

32

Overcurrent

9B

Error excessive warning

33

Overvoltage

9C

Converter error

34

SSCNET receive error 1

9D

CC-Link IE warning 1

35

Command frequency error

9E

CC-Link IE warning 2

36

SSCNET receive error 2

9F

Battery warning

37

Parameter error

E0

Excessive regeneration warning

39

Program error

E1

Overload warning 1

3A

Inrush current suppression circuit error

E2

Servo motor overheat warning

3D

Parameter setting error for driver communication

E3

Absolute position counter warning

3E

Operation mode error

E4

Parameter warning

42

Servo control error (for linear servo motor and direct drive motor) / Fully closed loop control error (for fully closed loop control)

E5

ABS time-out warning

45

Main circuit device overheat

E6

Servo forced stop warning

46

Servo motor overheat

E7

Controller forced stop warning

47

Cooling fan error

E8

Cooling fan speed reduction warning

50

Overload 1

E9

Main circuit off warning

51

Overload 2

EA

ABS servo-on warning

EB The other axis error warning

54

Oscillation detection

EC

Overload warning 2

56

Forced stop error

ED

Output watt excess warning

61

Operation error

unit setting error

F0

Tough drive warning

63

STO timing error

F2

Drive recorder - Miswriting warning

64

Functional safety

F3

Oscillation detection warning

65

Functional safety unit connection error

F4

Positioning warning

66

Encoder initial communication error (safety observation function)

F5

Simple cam function - Cam data miswriting warning

67

Encoder normal communication error 1 (safety observation function)

F6

Simple cam function - Cam control warning

68

STO diagnosis error

F7

Machine diagnosis warning

69

Command error

74

Option card error 1

70

Load-side encoder initial communication error 1

75

Option card error 2

71

Load-side encoder normal communication error 1

79

Functional safety unit diagnosis error

72

Load-side encoder normal communication error 2



Table 1: Mitsubishi servo amplifier alarm code list.

3. Conclusion

During daily use, Mitsubishi servo drives may stop working due to various reasons such as improper operation or equipment failure. At this time, follow the Mitsubishi servo drive alarm code list to confirm the cause of the fault and then solve it.

Before installing, using, repairing, and inspecting the servo amplifier, we must fully understand its technical data and instructions for use, as well as the servo motor data set and accompanying data. Improper operation and use may cause machine failure and personal injury.

The above are some common Mitsubishi servo drive alarm codes and troubleshooting methods. Hope that they can help you quickly detect machine failures in production.

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